Enterprise Security
🏢 Enterprise Feature
This feature requires TalkWriter Enterprise. Contact Sales →
Enterprise plans include advanced security controls that go beyond what is available on Free and Pro plans. This article compares security features across plans.
Security Features: Pro vs. Enterprise
| Security Feature | Pro | Enterprise |
|---|---|---|
| TLS 1.3 encryption in transit | ✅ | ✅ |
| AES-256 encryption at rest | ✅ | ✅ |
| Zero data retention (audio) | ✅ | ✅ |
| Privacy Mode | ✅ | ✅ |
| Two-factor authentication | ✅ | ✅ |
| SSO / SAML 2.0 | ❌ | ✅ |
| SCIM provisioning | ❌ | ✅ |
| Org-wide policy enforcement | ❌ | ✅ |
| Audit logs | ❌ | ✅ |
| SOC 2 Type II report | ❌ | ✅ |
| HIPAA compliance (BAA) | ❌ | ✅ |
| ISO 27001 certification | ❌ | ✅ |
| Custom data residency | ❌ | ✅ |
| Dedicated support channel | ❌ | ✅ |
| Incident response SLA | ❌ | ✅ |
Enterprise-Only Security Controls
Org-Wide Policy Enforcement
Admins can enforce settings across every user:
- Require SSO — Disable email/password login for all members
- Force Privacy Mode — Ensure zero data retention for the entire organization
- Session timeout — Automatically log users out after a set idle period
- Allowed apps — Restrict which applications TalkWriter can paste into
Audit Logs
Every admin action is logged with:
- Who performed the action
- What they did (invited user, changed setting, etc.)
- When it happened (timestamp with timezone)
- Logs are retained for 1 year and exportable as CSV
Incident Response SLA
Enterprise customers receive guaranteed response times:
| Severity | Response Time |
|---|---|
| Critical (service down) | 1 hour |
| High (feature impaired) | 4 hours |
| Medium (non-urgent) | 1 business day |
| Low (general question) | 2 business days |
Compliance Certifications
- SOC 2 Type II — Annual audit covering security, availability, and confidentiality
- HIPAA — Business Associate Agreement (BAA) available for healthcare organizations
- ISO 27001 — International standard for information security management
Request compliance reports at security@talkwriter.ai.
FAQ
Can I get a BAA on the Pro plan? No. HIPAA compliance and BAAs are only available on Enterprise.
Where is my data stored? By default, US East. Enterprise customers can request EU data residency.
Do you perform penetration testing? Yes. We conduct annual third-party penetration tests. Results are available under NDA.