ISO 27001
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TalkWriter is ISO 27001 certified, demonstrating that our information security management system (ISMS) meets international standards.
What Is ISO 27001?
ISO 27001 is an international standard published by the International Organization for Standardization (ISO). It defines requirements for establishing, implementing, maintaining, and continually improving an information security management system.
In simple terms: it is a globally recognized framework that proves an organization takes information security seriously and manages it systematically.
What Certification Means
| Aspect | Detail |
|---|---|
| Standard | ISO/IEC 27001:2022 |
| Scope | TalkWriter cloud infrastructure, application, and operations |
| Certifying body | Independent, accredited certification authority |
| Audit frequency | Annual surveillance audits, full recertification every 3 years |
| First certified | Available upon request |
Key Areas Covered
The ISO 27001 ISMS covers:
- Risk management — Systematic identification and treatment of security risks
- Access control — Policies for granting and revoking access to systems and data
- Cryptography — Standards for encryption key management and data protection
- Operations security — Secure development, change management, and monitoring
- Supplier relationships — Security requirements for third-party vendors
- Incident management — Procedures for detecting, reporting, and resolving security events
- Business continuity — Plans for maintaining service during disruptions
- Compliance — Adherence to legal, regulatory, and contractual requirements
How This Benefits You
- Vendor approval — Many organizations require ISO 27001 from their software vendors. TalkWriter meets this requirement.
- Regulatory alignment — ISO 27001 maps closely to GDPR, HIPAA, and other regulations.
- Continuous improvement — The standard requires ongoing monitoring and improvement, not just a one-time check.
Requesting the Certificate
Enterprise customers can request a copy of our ISO 27001 certificate:
- Email security@talkwriter.ai
- Include your organization name
- The certificate is provided within 2 business days
FAQ
Is ISO 27001 the same as SOC 2? No. ISO 27001 is an international standard focused on an overall security management system. SOC 2 is a US-based audit focused on specific trust service criteria. TalkWriter holds both certifications.
Does ISO 27001 apply to all plans? The certification covers TalkWriter's infrastructure and operations, which serve all users. However, the certificate and audit report are only shared with Enterprise customers.
How often is the certification renewed? Full recertification every 3 years, with annual surveillance audits in between.