Session expirée
Symptom
TalkWriter shows a "Session expired" or "Please connectez-vous again" message. Dictation stops working until you re-authenticate.
Solution rapide
Cliquez sur le/la notification or go to TalkWriter Settings and click Sign In to re-authenticate.
Step-by-Step Diagnostic
✅ Étape 1 : Understand Why Sessions Expire
TalkWriter uses authentication tokens to keep you signed in. These tokens expire for security reasons:
| Reason | Token Lifetime |
|---|---|
| Nonrmal expiration | 30 days of inactivity |
| Password change | Immediate |
| Admin revocation (Enterprise) | Immediate |
| macOS Keychain reset | Immediate |
| App data cleared | Immediate |
✅ Étape 2 : Re-Authenticate
- Cliquez sur le/la TalkWriter menu bar icon
- Click Sign In (or the session expired notification)
- Complete the login flow (Google OAuth or email/password)
- Dictation resumes immediately after sign-in
✅ Étape 3 : Check Your Account Status
If re-authentication fails:
- Visit talkwriter.ai in votre navigateur
- Try signing in on the website
- If vous pouveznot connectez-vous on the website either, votre compte may be suspended or deleted
- Contact support@talkwriter.ai
✅ Étape 4 : Fix Repeated Expirations
If your session expires frequently (daily or more):
- Open Keychain Access (Applications → Utilities → Keychain Access)
- Search for "TalkWriter"
- Delete any TalkWriter keychain entries
- Quit and reopen TalkWriter
- Connectez-vous again — a fresh token is stored
✅ Étape 5 : Check Enterprise SSO Settings
If you are on an Enterprise plan:
- Your admin may have set a short session timeout
- SSO token expiration is controlled by your identity provider
- Contact your IT admin to check the session timeout policy
Toujours pas de solution ?
- Try the Login Issues guide for more authentication troubleshooting
- Contact support@talkwriter.ai
FAQ
Will I lose my settings when my session expires? Nonn. Your settings, custom dictionary, and preferences are preserved. You just need to connectez-vous again.
Can I stay signed in forever? For security, tokens expire after 30 days of inactivity. If you use TalkWriter regularly, you should rarely see this message.
Does signing in on a new device sign me out of the old one? Nonn. Vous pouvez be signed in on multiple Macs simultaneously.