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Moyens de paiement

TalkWriter uses Stripe for secure payment processing. Voici ce que you need to know about accepted methods and managing your payment details.

Accepted Payment Methods

MethodAccepted
Visa
Mastercard
American Express
Discover
Apple Pay✅ (where supported)
Google Pay✅ (where supported)
info

Available payment methods may vary by region. Stripe supports payments in 195+ countries.

Updating Your Card

To update your payment method:

  1. Ouvrez TalkWriter and go to Settings > Subscription
  2. Click Manage Billing to open the Stripe customer portal
  3. Under Payment Method, click Update
  4. Enter your new card details
  5. Click Save

Your new card is used for all future charges.

Failed Payments

If a payment fails (expired card, insufficient funds, etc.), here is the timeline:

StageWhat Happens
ImmediateStripe automatically retries the payment
Days 1-7Multiple retry attempts over several days
Email notificationsYou receive emails asking you to update your card
During retriesYour Pro access continues — no interruption
After all retries failAccount moves to Gratuit plan

What to Do If Payment Fails

  1. Open Settings > Subscription > Manage Billing
  2. Update your payment method
  3. Stripe will attempt the charge again
attention

To avoid interruptions, keep your payment method current. Update your card before it expires.

If Your Account Moves to Gratuit

If payment fails after all retry attempts:

  • Votre compte moves to the Gratuit plan
  • You lose access to Pro features (TalkTone, Banglish, unlimited dictation)
  • Non data is lost — update your card and re-subscribe to restore Pro immediately

FAQ

Does TalkWriter store my credit card number? Nonn. All payment details are stored securely by Stripe. TalkWriter never has access to your full card number.

Can I use a debit card? Oui, if it is a Visa, Mastercard, or other accepted network.

Can I pay by bank transfer or invoice? Bank transfer and invoice payments are available for Enterprise plans. Contact sales for details.